step 1
Go to the Yahoo log-in page. Click the "I Can't Access My Account" link. Select the "I Forgot My Password" circle. Press the "Next" button.
Step 2
Insert the "User ID" in the box. Enter the security code that displays on the page. Capital letters are unimportant. Press the "Next" button.
Step 3
Use the secondary email account or cell phone number, and a new password will be sent. If you did not use these alternative methods, answer the security questions. Select the "Next" button after both questions.
Step 4
Enter a new password. Once you successfully answered the questions from Step 3, you can reset your password
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